Public Beta

Real-time safety for knowledge agents

TRACE protects knowledge agents from private-data leaks, unsupported answers, and wasted context - without replacing your stack.

  • Plug into your existing agents and pipelines
RAG question
Refund policy

Which refund terms apply to enterprise contracts?

TRACE
Groundedness
0.45
Review
Privacy
Account number
Redacted
Context
62% dead weight removed
Decision
ReviewRepeatRelease

Enterprise AI scales with agents. So do their risks.

TRACE is for the moment a knowledge agent stops being a demo and starts touching customers, documents, and decisions.

Groundedness

Verify every response against its source context. TRACE scores each claim, highlights unsupported spans, and routes decisions automatically.

Privacy

Detect and redact over 50 GDPR-defined entity types before data reaches the model or the user. No PII is ever stored.

Compression

Reduce retrieved context by up to 60% without losing answer quality. Lower token cost, lower latency, same results.

TRACE sits beside the agent and checks what matters while the work is happening.

HOW TRACE WORKS

Drop TRACE next to your agent. Keep the control loop yours.

TRACE lives next to your RAG pipeline or knowledge workflow. It checks inputs, context, and outputs in real time. Whether on autopilot or strict human-in-the-loop is up to you.

TRACE SDK
trace.pyreal API
result = trace.verify(
    answer=agent_answer,
    context=retrieved_context,
)

if result.decision == "review":
    route_to_human(result.evidence)

TRACE output

Trace wrong answers

decisionreview
groundedness0.45
unsupported_spans2
USE CASES

TRACE fits where agents already work.

Use the same safety layer for support workflows and legal review: grounded answers, context compression, private data handling, and audit-ready traces.

For customer-facing answers

Keep responses grounded

Catch ungrounded responses and automate decision making before users see weak or unsupported answers.

Bring humans in when needed

Pull in human reviewers for risky responses and turn transparency into trust with your users.

Improve retrieval over time

Log quality over time, detect dead weight in context, and improve your knowledge base and retrieval.

QUALIFIED PILOT PHASE

Pilot before deployment. We deliver proven quality only. Period.

Before you pick the deployment, we prove TRACE on your data and workflows.

Cloud

For testing and low-risk workloads

Fast managed deployment for trace tests, demos, and non-sensitive evaluation.

Dedicated

Managed with stronger isolation

Predictable capacity and stronger isolation for early production teams.

VPC

Inside your cloud boundary

TRACE runs inside your cloud with your network, storage, and controls.

On-prem / air-gapped

For regulated environments

Full local control when production data cannot leave your environment.

Same API. Same SDK. Same product behavior. Different deployment boundary. Cloud is for evaluation and low-risk workloads; sensitive production data belongs in Dedicated, VPC, or on-prem deployments.

PRICING

Pay for the deployment. Not every trace.

You pay for the deployment. Throughput depends on the selected runtime. No surprise per-trace billing.

Flat monthly pricing by deployment size. No per-request billing. Throughput depends on selected deployment capacity.

Swipe plans

Sandbox

Evaluation
Free

Test TRACE with a few hundred traces.

  • Shared evaluation runtime
  • API + SDK access
  • Basic logs
  • Short retention
  • Not for production data
Start free

Starter

Shared cloud
Pay as you go

Shared cloud for development and low-risk testing.

  • Shared TRACE cloud
  • Groundedness scoring
  • PII redaction
  • Compression
  • $0.008/request
  • 7-day retention
Start testing

Pro Dedicated

Production
From 799/Month

Dedicated managed deployment for production teams.

  • Dedicated TRACE backend
  • Dedicated runtime capacity
  • No per-request billing
  • Hardware-based throughput
  • Longer retention
  • Priority support
  • Custom configuration

Enterprise

Private
Custom

Private deployment for sensitive and regulated workloads.

  • Customer VPC
  • On-prem
  • Air-gapped
  • Local logs
  • Custom retention
  • Security review
  • Deployment support
Talk to Founder

No sensitive production data belongs in shared evaluation paths. Production use starts with a qualified pilot and the right deployment boundary.

About Latence

Built by one focused founder Deployed with you.

I'm Dennis, the founder and builder behind Latence. If you test TRACE, you work directly with the person designing, shipping, and deploying the system.

No handoff maze. No consulting theater. Just direct work on the agent risks your team actually has.

Not for you. With you.

Dennis Dickmann - founder of Latence
Dennis DickmannFounder · Latence

Protect your knowledge agents before they reach production risk

Send a few real RAG answers. TRACE will show where private data, unsupported claims, or wasted context appear.

FAQ

What teams usually ask

The short answers most enterprise teams want before they start a pilot.

  • Is this another eval framework?
    No. Evals happen after the fact, on a dataset. TRACE sits beside the live knowledge workflow and returns a decision your system can act on: continue, repair, review, or block.
  • Do I have to switch my LLM or retriever?
    No. TRACE is designed to work beside your existing knowledge stack. You can keep your model, retriever, tools, orchestration framework, and deployment path.
  • What does TRACE check?
    Private data, prompt attacks, unsupported answers, context waste, and auditability. Some guardrails are in private beta and are qualified during the pilot.
  • What does groundedness mean here?
    For every answer, TRACE estimates whether the supplied context supports the claim being made. The result is not just a score; it is a decision intent your application can route into continue, repair, review, or block.
  • Can we self-host?
    Yes, through a qualified design-partner path. Start hosted for testing, then move to Dedicated, VPC, or on-prem when prompts, code, customer data, or compliance requirements demand a private boundary.
  • What about my users' data?
    TRACE is designed around short-retention cloud evaluation and private deployment for sensitive workloads. Redaction, logging, and retention are qualified before a pilot handles production data.
  • How do I get started today?
    You can signup for free, generate an API key and get started. I recommend using our SDK for the simplest starting point. Alternatively you can test our playground at demo.latence.ai or get a quote for a TRACE audit where we analyze your current RAG system's performance and highlight why and where TRACE can make your RAG pipelines safer and more reliable.